About Us & Returns
About Us
Beautifully Made. Honestly Priced. Built to Last.
We started our jewelry brand with one simple mission: to offer beautiful, long-lasting pieces without the traditional markup. Tired of jewelry that tarnishes too quickly or breaks the bank, we set out to source high-quality PVD gold-plated designs that balance durability, affordability, and timeless style.
Every piece is crafted with intention—whether it's a charm to mark a milestone or a necklace to wear every day. Our PVD gold-plating process ensures each item is not only water-resistant and hypoallergenic but made to withstand everyday life while looking effortlessly refined.
We believe jewelry should feel personal, not precious. Wear it, live in it, and love it.
Returns & Exchanges
We want you to love your jewelry.
If you're not fully satisfied with your purchase, we're here to help.
Return Policy:
-
We accept returns within 14 days of delivery for unworn, unused jewelry in its original packaging.
-
Refunds will be issued to the original form of payment once your return is processed.
-
Shipping costs are non-refundable.
Exchanges:
-
If you’d like to exchange an item, please contact us at info@orrejewelry.com and we’ll gladly assist with the process.
-
Exchange requests must also be made within 14 days of delivery.
How to Start a Return:
-
Email us at info@orrejewelry.com with your order number and reason for return.
-
We'll provide a return address and next steps.
-
Ship your items back using a trackable method.
Please note: For hygiene reasons, earrings are final sale unless they arrive damaged or defective.
Questions? We’re here for you—reach out anytime.